1) Who we are
LinguaProofing (“we”, “us”, “our”) provides academic proofreading, editing, and related language services worldwide. This Privacy Policy explains how we handle personal data when you use our website or services.
2) Data we collect
2.1 Data you provide
Contact details (e.g., name, email, affiliation); order details (service tier, word count, deadlines); files you upload (manuscripts and related materials); communications with us (emails, messages).
2.2 Data collected automatically
Limited technical data such as IP address, device/browser information, and basic usage logs for security and performance. We keep tracking minimal and do not profile users for advertising.
2.3 Sensitive data
We do not seek special-category data. If your manuscript contains such data (e.g., patient info), you must ensure a lawful basis and minimize personal information; anonymize where possible.
3) Lawful bases (GDPR/UK GDPR)
We rely on one or more of the following legal bases: (i) Contract (to provide services you request), (ii) Legitimate interests (e.g., security, quality assurance, service improvement, reasonable communications), (iii) Consent (where required), and (iv) Legal obligation (compliance with law and enforcement requests).
4) How we use data
- Delivering services (editing, proofreading, translation, QA, certificate issuance)
- Customer support and operational communications
- Security, fraud prevention, and abuse detection
- Improving service quality and processes
- Legal compliance and dispute resolution
5) Sharing & processors
We may share data with: (i) vetted editors/contractors under confidentiality obligations; (ii) service providers (e.g., hosting, email, payments) acting as processors; (iii) authorities where required by law; (iv) others with your explicit consent. We do not sell your personal data.
6) International transfers
We operate globally and may transfer data across borders. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) to protect personal data during international transfers.
7) Data retention
We retain personal data only for as long as necessary to provide services and meet legal/operational requirements. Manuscripts and related files are generally retained for a limited period for QA and support, then securely deleted or anonymized unless you request otherwise.
8) Security
We implement administrative, technical, and organizational measures to protect personal data (access controls, least-privilege, encryption in transit where applicable, and confidentiality agreements). No method of transmission or storage is 100% secure, but we strive to protect your information.
9) Cookies & analytics
We use minimal, essential cookies for functionality and security. If we add analytics, it will be privacy-respecting and used for service improvements only, not for ads. You can set your browser to refuse cookies, but parts of the site may not function properly.
10) Email communications
We may email you about your orders, support, or important updates (service or policy). We will not send marketing emails without a lawful basis; where consent is required, you may withdraw it at any time.
11) Your rights
Subject to applicable law, you may have the right to access, rectify, erase, restrict, object to processing, and data portability. Where processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing.
To exercise rights, contact us at info@linguaproofing.com or linguaproofing@gmail.com. We may need to verify your identity before responding.
12) Children
Our services are intended for adults (e.g., researchers, students of legal age). We do not knowingly collect personal data from children without appropriate consent when required by law.
13) Contact & controller
LinguaProofing is the data controller for personal data processed under this policy. If you have questions or concerns, please contact info@linguaproofing.com. You may also have the right to lodge a complaint with your local data protection authority.
14) Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest version. Continued use of our services after changes take effect indicates acceptance of the updated policy.