1) Who we are
LinguaProofing (“we”, “us”, “our”) provides academic proofreading, editing, and related language services worldwide. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website or services.
2) Data we collect
2.1 Data you provide: name, email, order details (service tier, word count, deadlines), communications with us, and files you upload (manuscripts and supporting materials).
2.2 Data collected automatically: limited technical data (such as IP address, device/browser data, and basic logs) used for security and performance. We keep tracking minimal and do not sell personal data.
3) Legal bases (GDPR / UK GDPR where applicable)
Depending on the context, we process personal data based on: contract (to deliver the services you request), legitimate interests (security, fraud prevention, quality assurance, and service improvement), consent (where required), and legal obligation (compliance with laws and lawful requests).
4) How we use your information
- Providing and delivering services (proofreading, editing, QA, certificate issuance)
- Customer support and communications
- Security, fraud prevention, and abuse detection
- Improving service quality and operations
- Legal compliance and dispute resolution
5) Manuscripts & confidentiality
We treat all uploaded documents as confidential and limit access to the editors and staff who need it to deliver your order. Editors and contractors operate under confidentiality obligations.
Important: If your manuscript contains sensitive personal data (e.g., patient details), you should anonymize it where possible and ensure you have a lawful basis to share it.
6) Sharing & service providers
We may share data with trusted service providers who help us operate (e.g., hosting, email delivery, payments, spam prevention/captcha), and with editors/contractors working under confidentiality. We do not sell personal data. We may also disclose data where required by law.
7) Data retention
We retain personal data only as long as necessary for providing services, support, quality assurance, and legal/operational needs. Uploaded files are generally retained for a limited period and then securely deleted or anonymized unless you request otherwise.
8) Security
We apply reasonable administrative, technical, and organizational measures (access controls, least-privilege, and confidentiality practices). No online system is 100% secure, but we work to protect your information.
9) Cookies
We use essential cookies for functionality and security. If we use analytics in the future, it will be for service improvement only (not advertising). You can control cookies via your browser settings, though some site features may not function properly.
10) Your rights
Subject to applicable law, you may have rights to access, correct, delete, restrict, or object to processing, and to data portability. Where processing is based on consent, you can withdraw consent at any time.
To make a request, contact: info@linguaproofing.com or linguaproofing@gmail.com.
11) Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows the latest revision. Continued use of our services after changes take effect indicates acceptance of the updated policy.